Enabling Collaboration, Productivity & Workplace Efficiency
Product Overview
Asyst End User Computing Product and Service can help find the best way for your company to facilitate employees with equipment, access, applications and software to perform their work and We can make sure it's in security and controls that drive productivity without sacrificing your business.
EUC Hire Rentals
PC / Notebook
Warranty on cover during lease
Use of PC / Notebook max 3 business day
Delivery with agreed application standard
24x7 incident reportin
Printer
Warranty on cover during lease
Use of Printer max 3 business day
24x7 incident reporting
Barcode Scanner
Warranty on cover during lease
Warranty on cover during lease
24x7 incident reporting
help find the best way for your company to facilitate employees with equipment, access, applications and software to perform their work
Onsite Support
Response Time: 24/7
Resource availability: 24/7
Box replacement same day
On-Call Support
Response Time: Office hour 8/5
Resource availability: Remote 1 - 2 days
Box replacement Next business day
Monitoring System
Response Time: Office hour 8/5
Resource availability: Remote 1 - 2 days
Ticket and HOTAC readiness from User
Box replacement max 3 days
End User Service
Remote Aplikasi - Team Viewer
- Secure end to end encripted
- Multi-platform (Windows, Mac, dll)
- Via Internet and Internet
- File Transfer
- Instant Meeting and presentasi
