Elea Soft is a web-based system that provides full information about ITSM (Information technology service management), and optimize your helpdesk and support.
Elea Soft optimized your ITSM (Information technology service management) with a fast time to value and intelligent solutions. Create your SLA rules and take action automatically. Elea Soft offers to automate emails or actions at different stages of ticket resolution and escalates tickets to your manager in just a click. Use canned responses in live chat for instant answers.
We have had the opportunity to work with some great clients